Salvation Army - Pottergate Arc
Inspection Scores
Lower scores indicate better performance. 0 = best, 25/30 = worst.
Salvation Army - Pottergate Arc is a restaurant/cafe/canteen located at 28 Pottergate, Norwich, NR2 1DX, in the Norwich City local authority area. Following its most recent inspection on 18 August 2025, it received a food hygiene rating of 3 (Generally Satisfactory). The inspection assessed three categories: hygienic food handling (scored 10 — good), structural compliance (scored 5 — very good), and confidence in management (scored 10 — good). In the FHRS scoring system, lower numbers indicate better performance, with 0 being the best possible score in each category. Norwich City oversees 1,537 registered food businesses, of which 78% hold a rating of Good (4) or Very Good (5). The average food hygiene rating in Norwich City is 4.5 out of 5. As a restaurant or cafe, this business is assessed on how food is prepared and cooked on the premises, the cleanliness of the kitchen and dining areas, and whether staff follow proper hand-washing and cross-contamination prevention procedures. Food businesses in the UK are inspected by local authority environmental health officers. The frequency of inspections depends on the risk category — higher-risk businesses are inspected more frequently, typically every 6 to 12 months, while lower-risk establishments may be inspected every 2 to 3 years. Businesses that are not satisfied with their rating can request a re-inspection from their local authority or apply for a right to reply, which is published alongside the rating on the FSA website.
Details
- Business Type
- Restaurant/Cafe/Canteen
- Address
- 28 Pottergate, Norwich
- Postcode
- NR2 1DX
- Local Authority
- Norwich City
- Scheme Type
- FHRS
- FHRS Business ID
- 60344
Location
Nearby Businesses
Related Pages
FAQ
What is the food hygiene rating of Salvation Army - Pottergate Arc?
Salvation Army - Pottergate Arc has a food hygiene rating of 3 out of 5, as assessed by Norwich City.
What does a food hygiene rating of 3 mean for a restaurant/cafe/canteen?
A rating of 3 means hygiene standards are generally satisfactory but some improvement is needed. The inspector found areas where standards could be raised, and the business should take steps to address these issues before the next inspection.
When was Salvation Army - Pottergate Arc last inspected?
Salvation Army - Pottergate Arc was last inspected on 2025-08-18. Food businesses in the UK are typically re-inspected every 6 months to 3 years, depending on their risk category and previous rating.
How can Salvation Army - Pottergate Arc improve its rating?
Businesses can improve their food hygiene rating by addressing the issues identified in their inspection report. Common areas for improvement include better temperature control, improved cleaning schedules, and stronger documentation of food safety procedures. Businesses can request a re-inspection from their local authority once improvements have been made, or apply for a right to reply.
Where is Salvation Army - Pottergate Arc located?
Salvation Army - Pottergate Arc is located at 28 Pottergate, Norwich , NR2 1DX, in the Norwich City local authority area. You can view other food businesses in the NR2 postcode area.