Phoenix House
Inspection Scores
Lower scores indicate better performance. 0 = best, 25/30 = worst.
Phoenix House is a takeaway/sandwich shop located at 4 Market Place, Thetford, Norfolk, IP24 2AH, in the Breckland local authority area. Following its most recent inspection on 23 July 2025, it received a food hygiene rating of 4 (Good). The inspection assessed three categories: hygienic food handling (scored 5 — very good), structural compliance (scored 5 — very good), and confidence in management (scored 10 — good). In the FHRS scoring system, lower numbers indicate better performance, with 0 being the best possible score in each category. Breckland oversees 1,241 registered food businesses, of which 90% hold a rating of Good (4) or Very Good (5). The average food hygiene rating in Breckland is 4.8 out of 5. As a takeaway or sandwich shop, this business is assessed on food preparation practices, packaging hygiene, temperature control during storage and delivery, and the cleanliness of preparation areas. Food businesses in the UK are inspected by local authority environmental health officers. The frequency of inspections depends on the risk category — higher-risk businesses are inspected more frequently, typically every 6 to 12 months, while lower-risk establishments may be inspected every 2 to 3 years. Businesses that are not satisfied with their rating can request a re-inspection from their local authority or apply for a right to reply, which is published alongside the rating on the FSA website.
Location
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Related Pages
FAQ
What is the food hygiene rating of Phoenix House?
Phoenix House has a food hygiene rating of 4 out of 5, as assessed by Breckland.
What does a food hygiene rating of 4 mean for a takeaway/sandwich shop?
A rating of 4 means hygiene standards are good, with only minor issues found during the inspection. The business meets the required standards across all three inspection categories, though some small improvements may be suggested.
When was Phoenix House last inspected?
Phoenix House was last inspected on 2025-07-23. Food businesses in the UK are typically re-inspected every 6 months to 3 years, depending on their risk category and previous rating.
How can Phoenix House improve its rating?
Businesses can improve their food hygiene rating by addressing the issues identified in their inspection report. Common areas for improvement include better temperature control, improved cleaning schedules, and stronger documentation of food safety procedures. Businesses can request a re-inspection from their local authority once improvements have been made, or apply for a right to reply.
Where is Phoenix House located?
Phoenix House is located at 4 Market Place, Thetford, Norfolk , IP24 2AH, in the Breckland local authority area. You can view other food businesses in the IP24 postcode area.