Callenders Ltd

2
Improvement Necessary
Inspected: 2026-03-03
Rating changed from 5 since 2024-02-28

Inspection Scores

Hygienic Food Handling
15
Structural Compliance
10
Confidence in Management
10

Lower scores indicate better performance. 0 = best, 25/30 = worst.

Callenders Ltd is a restaurant/cafe/canteen located at 82 High Street, Hailsham, East Sussex, BN27 1AU, in the Wealden local authority area. Following its most recent inspection on 3 March 2026, it received a food hygiene rating of 2 (Improvement Necessary). The inspection assessed three categories: hygienic food handling (scored 15 — generally satisfactory), structural compliance (scored 10 — good), and confidence in management (scored 10 — good). In the FHRS scoring system, lower numbers indicate better performance, with 0 being the best possible score in each category. Wealden oversees 1,337 registered food businesses, of which 91% hold a rating of Good (4) or Very Good (5). The average food hygiene rating in Wealden is 4.7 out of 5. As a restaurant or cafe, this business is assessed on how food is prepared and cooked on the premises, the cleanliness of the kitchen and dining areas, and whether staff follow proper hand-washing and cross-contamination prevention procedures. Food businesses in the UK are inspected by local authority environmental health officers. The frequency of inspections depends on the risk category — higher-risk businesses are inspected more frequently, typically every 6 to 12 months, while lower-risk establishments may be inspected every 2 to 3 years. The rating has changed from 5 to 2 since 28 February 2024. Businesses that are not satisfied with their rating can request a re-inspection from their local authority or apply for a right to reply, which is published alongside the rating on the FSA website.

Details

Business Type
Restaurant/Cafe/Canteen
Address
82 High Street, Hailsham, East Sussex
Postcode
BN27 1AU
Local Authority
Wealden
Scheme Type
FHRS
FHRS Business ID
177749

Rating History

Rating Date Recorded
5 2024-02-28

Location

FAQ

What is the food hygiene rating of Callenders Ltd?

Callenders Ltd has a food hygiene rating of 2 out of 5, as assessed by Wealden.

What does a food hygiene rating of 2 mean for a restaurant/cafe/canteen?

A rating of 2 means improvement is necessary. Inspectors found issues with food handling, the condition of the premises, or the management of food safety that need to be addressed to bring the business up to an acceptable standard.

When was Callenders Ltd last inspected?

Callenders Ltd was last inspected on 2026-03-03. Food businesses in the UK are typically re-inspected every 6 months to 3 years, depending on their risk category and previous rating.

How can Callenders Ltd improve its rating?

Businesses can improve their food hygiene rating by addressing the issues identified in their inspection report. Common areas for improvement include better temperature control, improved cleaning schedules, and stronger documentation of food safety procedures. Businesses can request a re-inspection from their local authority once improvements have been made, or apply for a right to reply.

Where is Callenders Ltd located?

Callenders Ltd is located at 82 High Street, Hailsham, East Sussex , BN27 1AU, in the Wealden local authority area. You can view other food businesses in the BN27 postcode area.