Hotel Chocolat
Inspection Scores
Lower scores indicate better performance. 0 = best, 25/30 = worst.
Hotel Chocolat is a restaurant/cafe/canteen located at 2 Douglas Way, Intu Eldon Square, Newcastle Upon Tyne, NE1 7XW, in the Newcastle Upon Tyne local authority area. Following its most recent inspection on 10 April 2025, it received a food hygiene rating of 5 (Very Good). The inspection assessed three categories: hygienic food handling (scored 0 — very good), structural compliance (scored 0 — very good), and confidence in management (scored 0 — very good). In the FHRS scoring system, lower numbers indicate better performance, with 0 being the best possible score in each category. Newcastle Upon Tyne oversees 2,718 registered food businesses, of which 80% hold a rating of Good (4) or Very Good (5). The average food hygiene rating in Newcastle Upon Tyne is 4.5 out of 5. As a restaurant or cafe, this business is assessed on how food is prepared and cooked on the premises, the cleanliness of the kitchen and dining areas, and whether staff follow proper hand-washing and cross-contamination prevention procedures. Food businesses in the UK are inspected by local authority environmental health officers. The frequency of inspections depends on the risk category — higher-risk businesses are inspected more frequently, typically every 6 to 12 months, while lower-risk establishments may be inspected every 2 to 3 years.
Details
- Business Type
- Restaurant/Cafe/Canteen
- Address
- 2 Douglas Way, Intu Eldon Square, Newcastle Upon Tyne
- Postcode
- NE1 7XW
- Local Authority
- Newcastle Upon Tyne
- Scheme Type
- FHRS
- FHRS Business ID
- 1768758
Location
Nearby Businesses
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- The Place To Eat At John Lewis 5
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- Pret a Manger Eldon Square 5
Related Pages
FAQ
What is the food hygiene rating of Hotel Chocolat?
Hotel Chocolat has a food hygiene rating of 5 out of 5, as assessed by Newcastle Upon Tyne.
What does a food hygiene rating of 5 mean for a restaurant/cafe/canteen?
A rating of 5 means hygiene standards are very good. The inspectors found that food was handled, prepared and stored safely, the premises were clean and well-maintained, and management had effective systems to maintain standards.
When was Hotel Chocolat last inspected?
Hotel Chocolat was last inspected on 2025-04-10. Food businesses in the UK are typically re-inspected every 6 months to 3 years, depending on their risk category and previous rating.
Where is Hotel Chocolat located?
Hotel Chocolat is located at 2 Douglas Way, Intu Eldon Square, Newcastle Upon Tyne , NE1 7XW, in the Newcastle Upon Tyne local authority area. You can view other food businesses in the NE1 postcode area.