Friends of Ours at The Serpentine

Friends of Ours at The Serpentine is a restaurant/cafe/canteen located at SERPENTINE SACKLER GALLERY WEST CARRIAGE DRIVE, LONDON, W2 2AR, in the Westminster local authority area. Following its most recent inspection on 27 January 2026, it received a food hygiene rating of 2 (Improvement Necessary). The inspection assessed three categories: hygienic food handling (scored 10 — good), structural compliance (scored 15 — generally satisfactory), and confidence in management (scored 10 — good). In the FHRS scoring system, lower numbers indicate better performance, with 0 being the best possible score in each category. Westminster oversees 5,604 registered food businesses, of which 78% hold a rating of Good (4) or Very Good (5). The average food hygiene rating in Westminster is 4.4 out of 5. As a restaurant or cafe, this business is assessed on how food is prepared and cooked on the premises, the cleanliness of the kitchen and dining areas, and whether staff follow proper hand-washing and cross-contamination prevention procedures. Food businesses in the UK are inspected by local authority environmental health officers. The frequency of inspections depends on the risk category — higher-risk businesses are inspected more frequently, typically every 6 to 12 months, while lower-risk establishments may be inspected every 2 to 3 years. The rating has changed from 4 to 2 since 28 November 2024. Businesses that are not satisfied with their rating can request a re-inspection from their local authority or apply for a right to reply, which is published alongside the rating on the FSA website.